When you have placed an order on our site, all of your personal information and credentials are kept safe in our database. All the conversation you make with our support representative or the writer is not shared with any third party website or the internet; it is entirely confidential. We know the significance case study and other writing services hold and how they primarily affect your final grade. Therefore, we guarantee that all your information and data that you entered in CaseProfessor.com or discussed with the writer will not be disclosed to ANYONE.
If you are planning to terminate/deactivate your account either forever or for a while, your information will still be a part of our database. However, your data will not be misused, transferred to any other section of the site or given to anyone else upon termination.
Our site runs security checks frequently to ensure all of your data regarding your payments and personal information is kept safe. Your personal data is only visible to the company and no one else. All other payment-related figures are encrypted, and therefore no one can get their hands on it. To keep your account safe, it is vital that after using our website (from a public server) you log out of your account properly.
Moreover, the charges may change depending on your location and can add more to the value displayed in the ordering process. The extra fees can be deducted as taxes according to the value of the order. We do not charge any extra fees, and the bill issued will contain the amount that was calculated during the time of purchase.
Placing an order on our website is not free; the fee will be charged, which is visible during the ordering process. After that, according to the estimated deadline, the project will be delivered via e-mail or can also be accessed through the website portal.
The company is detained accountable for submitting the completed project on “Estimated Delivery Date” (clearly mentioned under the amount to be uploaded, at the order page), the writing task can get more time than the specified delivery hour and date. All the customer’s requirements/instructions are strictly followed, and if there are any violations in the commitments made by the company, the customer qualifies to a fractional or complete repayment according to the below-given refund policy rationales.
Custom Academic Writing
If you find errors that are not fixable or can be positioned in the category of blunders and are not acceptable by the customer or instructor/teacher, then we reimburse the amount of up to fifty percent. The file will be submitted and go under a review; if the errors you quote or mention in the message exist inside the delivered work, the refund process begins. If you fail to submit proofs about quality issues and rejection by the teacher, you won’t be eligible for any refunds.
“Important Notice” If you do not submit a report within three days after the deliverance of work, there will be no refunds or case review. If the claim is related to plagiarism, then you need to attach a Turnitin report with the message. All other stories will be discarded from any other site or application, and you will not qualify for a refund.
Failure To Meet The Deadline
During the ordering process, the period you provide us with is the estimated time length, and sometimes the order can get delayed due to workload. The complete refund is subject to the case where we are entirely unable to deliver to the order even after taking some extra timeframe.
If you achieved a lower grade or didn’t get what you expected, then please bear in mind we don’t promise or assure you of getting a high grade. The papers we provide you with are not submittable they can only be used to gain information or be utilized for reference purposes.
Before delivering you the final piece, they go through a strict proofreading and plagiarism detecting process. Also, if you are providing us with some of your work that needs to be completed we are not responsible for any errors inside the text written by you and your text will not go through our proofreading, formatting order or grammatical error checking programs
The file download link is sent to your email from where you are redirected to the downloading page. The download will initiate once you click on the download button; also, you can log-in to your account at CaseProfessors.com and start the download. In case both the downloading methods fail to work, then you will be eligible for a full payment refund.
Unable to download via the link sent in E-mail
If you are unable to download our readymade case solutions from the download link and if our support representatives fail to find the solution to your problem, you are eligible for a full payment refund.
Unable to download from the portal
In case the links are broken, you can contact support executives via email and provide them with complete details about the issue. Also, if you don’t make contact in three days of delivery, you will not be qualified for any refunds.
CaseProfessors is a professional academic writing platform that strives to ensure that the rights of its valued customers are protected. We have devised a very customer friendly revision policy that reiterates maximum client facilitation. Through this revision policy, we make sure that every one of our clients gets value for money. We offer three free of cost revisions to all our customers within thirty days of delivery of paper (Ninety days for Dissertation only).
When a Customer Can Avail Free Revision Facility?
- Requirements neglected
- Missed guidelines
- Plagiarized content
- Grammar and spelling mistakes
After the delivery of the final paper, if you find that any or all of your initial requirements are neglected in the paper, you can ask for a free revision straight away.
If you believe that your guidelines were not properly followed or missed altogether and not reflected in the final paper, you can ask for a free revision without any delay.
In case, if you find plagiarized or copied content in your paper, you can ask for a free revision without any hesitation.
If your finally delivered paper contains various grammatical, spelling or factual errors, you can ask for a free revision.
When a Revision Request Will be Considered Valid?
Although we have shaped up a revision policy that is meant to facilitate our customers to the maximum possible extent, yet there are certain conditions and qualifications that allow us to calibrate a fair revision policy that doesn’t harm the rights of any party concerned. Here below we will discuss all those conditions that render your revision request to be valid or invalid.
- First of all, the formal revision request must be made through the proper channel within 30 days of the delivery of the final paper and within 90 days for the Dissertation only. If the revision request is made after this grace period has already passed by, this will not be entertained under the umbrella of your free revision facility instead, this will be considered as a new order which will have to be paid for.
- Customer can demand a free revision only if the final paper formation conflicts with your initial requirements and guidelines that you explicitly mentioned while filling the order form. If all of your instructions and guidelines are duly implemented in the paper and you need some additional alterations, these changes will be charged according to the standard rates.
- In a case where the customer is placing the revision request on grievance of plagiarized or copied content, it is essential to back your claim with Turnitin report and to establish your grievance. If the writer has exceeded the standard allowed limit in your paper, only then you can ask for a free revision.
- In a case where mistakes are caused due to the data provided by the customer to be included in the paper, this will not be considered the liability of our writer at all. This is the responsibility of the customer to properly check and ascertain the authenticity of the data and provide us the data which is free from errors and mistakes of any kind.
Way to Avail Free Revision Facility.
As we mentioned earlier, a revision request must be filed through proper channel. Oral and verbal requests have a fair chance of omission so make sure that you file your revision request through proper channel which is given below.
User Account → Dashboard →order Details → Add Comment
If Issue is Not Resolved Yet?
In a case where a customer files his revision request through proper channel as mentioned above and still his revision request is not entertained, he can open a new dispute to reiterate the issue. The way to open dispute is given below.
User Account → Dashboard → Disputes → New Dispute → Select Order
CaseProfessors is always determined to bring its clients the best of tutoring and mentoring facilities on affordable prices. As a professional company, we care to protect the rights of all parties concerned in the process. We take these policies as a legal binding upon us and expect the same level of compliance from our respected customers as well to promote a healthy working relationship.