Get instant access to this case solution for only $9
A Popular HR Chief Burned To Death People Management Dynamics At The Indian Subsidiary Of Suzuki Ltd Case Solution
Several negative aspects of cross-cultural issues were observed in this case. Firstly, the upper management of the parent company Japan Suzuki has inadequate knowledge of Indian culture. Before the Manesar incident on July 18, 2012, there was no effective intercultural communication between top management and workers as the company paid no attention to industrial relations (IR).
Following questions are answered in this case study solution
-
Discuss the negative and positive aspects of cross-cultural issues in this case.
-
What led to the IR breakdown at the Manesar plant? How could a wiser leadership have prevented this from happening?
Case Analysis for A Popular HR Chief Burned To Death People Management Dynamics At The Indian Subsidiary Of Suzuki Ltd
Moreover, top management has adopted the ethnocentric style during tense situations, which led to cross-cultural complications. Alongside negative aspects, some positive aspects of cross-cultural issues were also reflected in the case. The tense IR climate in Manesar due to cross-cultural barriers led top management to take effective measures. The parent company sent Japanese executives to closely monitor the work-related activities in the Manesar plant. Frequent visits to the plant were done to improve the communication and industrial relations with workers and union leaders. Trainings were provided to enhance the managers’ cross-cultural intelligence with a focus on spiritual, behavioral, and mental wellness.
2. What led to the IR breakdown at the Manesar plant? How could a wiser leadership have prevented this from happening?
There were several causes behind the IR breakdown at the Manesar plant. Manesar workers were mostly young aged, and they were not satisfied as they were receiving lesser wages as compared to Gurgaon workers.
Get instant access to this case solution for only $9
Get Instant Access to This Case Solution for Only $9
Standard Price
$25
Save $16 on your purchase
-$16
Amount to Pay
$9
Different Requirements? Order a Custom Solution
Calculate the Price
Related Case Solutions
Get More Out of This
Our essay writing services are the best in the world. If you are in search of a professional essay writer, place your order on our website.