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Barbara Norris Leading Change in the General Surgery Unit

Solution Id Length Case Author Case Publisher
2370 901 Words (5 Pages) Boris Groysberg, Nitin Nohria, Deborah Bell Harvard Business School : 409090
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One of the many challenges that face a good leader in the entirety of their tenure is the fact that they will always be faced with a variety of challenges that will test their abilities to the max and these outcomes will be heavily dependent on the type of leadership that leader carryforwards to his or her organization. Barbara Norris can be considered a prime example for the text stated above; she took the challenge of transforming the General Surgery Unit of Eastern Massachusetts University Hospital. The challenge was cut out for Norris, as the unit was stricken with a variety of ill practices that, for most people, seemed like an impossible task.

Case Study Questions Answers

Thus how she handled the case and how she proposes to rectify it with all its grievances and shortcomings if put under a microscope, can be credited to her style of leadership. How she handled and tended to the particular grievances of her staff members speaks volumes about her leadership style and thus also sheds light on the type of leader she is, how it would play to an advantage to her organization and how it may have downsides, if any, to the whole process.

The leadership style of Barbara Norris can be most suitably classified as a participative type of leadership, where it is important to note that this leadership stems from the democratic theory, an idea which holds significance when assessing the leadership style of Barbara and her nature of always asking for recommendation and criticism (Miao et al., 2014). The idea of a participative type of leadership circles around the fact that leaders are more inclined to gather feedback, recommendations, and overall impressions for the type of conditions that are prevalent amongst the followers. This type of leadership mainly revolves around the leader asking for an all-hands-on-deck approach when there is a need for the team to make decisions, or go about significant turning points.

The participative leadership style is important when the leader wants consensus amongst his followers. When there is the possibility of all individuals being a part of the decision-making process, then the chances of disputes arriving in the future are minimized. Even if disputes do arise for a certain reason, there is little to no problem when solving them.

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