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Café D Pownd Case Solution
In addition to that, the drink machine should be placed at a separate corner which is not adjacent to the either of two lines. This would allow the resident to avoid the hassle of getting drinks without spillage and disturbing other resident standing in the Que.
Following questions are answered in this case study solution
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Changes to improve service time
Case Analysis for Café D Pownd
1. Changes to improve service time
There are multiple changes which the management of Café D Pounds could bring in order to improve the quality of serving and overall resident experience. First of all, both of the lines for precooked food and interactive cooking station needs to be stationed at reasonable distance from each other. So that people standing in both ques do not overlap. Secondly, the menu for both lines must be visit at the entrance of the kitchen area so that the residents can make their mind before entering into the kitchen. This would help save substantial time that the residents spent in inquiry the food offerings.
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