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Corporate Governance at Martha Stewart Living Omnimedia Case Solution

Solution Id Length Case Author Case Publisher
633 1681 Words (5 Pages) James Shein Kellogg School of Management : KEL776
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This case summarizes the advent, success and challenges faced by Martha Stewart Living Omnimedia in connection with Martha's leadership and her serving as a brand icon for the company. Martha Stewart was able to elevate domestic skills such as cooking and home decoration to an "art form" and launched her magazine "Martha Stewart Living" in early 1990salong with a TV show with Time Inc. and launching another named "Martha Stewart's Weddings" by 1994. It was in 1990 that Stewart took control over her business and formed MSO with Patrick. The brand relied largely on Martha Steward's personality and tastes and by the late 1990s, she had become a prominent female brand name. The company went public in 1999, making Stewart the first female self-made billionaires.

In early 2000s, MSO started facing challenging competition due to rise of competing magazines by Time Inc. and other competitors. Moreover, technological advancements gave rise to low cost competitors. In addition, inability of MSO to keep pace with changes in trends and tastes of consumers also affected its sales. Stewart, being a controlling shareholder, CEO and Chairman of the board, manipulated the decision making powers of the boards in her favor which was apparent in her extravagant compensation. Also, since the brand completely relied on Martha Stewart's image as a brand icon, the insider-trading investigation of Martha in 2002 hit a serious blow to MSO's sales and future prospects.

Following questions are answered in this case study solution:

  1. Case Summary

  2. Answers to Case Questions

    i. In what ways did Stewart’s control of shareholder voting rights disrupt the functioning of the board? How did her control of the board interfere with directors’ carrying out their fiduciary duties?

    ii. What changes in the makeup of the board would have improved governance?

    iii. How might changes in corporate bylaws have improved governance?

    iv. What situations might have been improved or avoided through better risk management?

    v. What are the advantages and disadvantages of having one person serve as both a company's dominant brand its controlling shareholder?

    vi. In what ways did MSO fail to respond to competitive trends and changes in consumer preferences? Why?

    vii. What might management have done to stabilize revenue and reassure investors after Stewart's legal troubles surfaced?

    viii. What were the internal and external symptoms of trouble in the years following Stewart's 2005 return to the company?

Corporate Governance at Martha Stewart Living Omnimedia Case Analysis

The prolonged investigation and trial of Stewart spanning across three years caused serious damage to the brand equity of MSO and pushed the company into losses. The company took measures to distance the brand from her but even after resignation from the position of CEO and chairman and her sentencing of five-month prison, Stewart was able to redesign the board using her controlling voting rights due to which her compensation was resumed.

Although 50% of women continued to favor Martha after her release from the prison (according to Lynne), MSO could not beat the competition and hence, could not return to profits except for the year 2007. More importantly, the company was faced with a number of internal issues such as replacement of CEO, continued restructuring of BOD mainly due to tension with Martha. Consequently, MSO had five CEOs in a decade, each with a different vision for the company making the strategy of the company and activities of the brand highly inconsistent overtime. On a serious note, MSO lacked strategic planning and policies, and eventually, it lost control of the market due to lack of growth plans and effective risk management aggravating the losses.

2. Answers to Case Questions

i. In what ways did Stewart's control of shareholder voting rights disrupt the functioning of the board? How did her control of the board interfere with directors' carrying out their fiduciary duties?

In a private company, the division between the shareholders and management is not defined as compared to a publicly held company. Likewise, Martha Stewart was the CEO, a controlling shareholder and chairman of the board of directors. Being a majority shareholder, Stewart was able to appoint her friend as the chief operating officer and a Director. Such a conflict gives rise to incompetent management and results in decreasing the value of the firm. However, Martha was maximizing her individual returns leveraging on herself as a brand icon which gave rise to the conflict of interest. Being a member of the board, Martha was obligated to not put themselves in a position where her personal interests and duties conflict with the duties that she owes to the company. Nevertheless, Martha used her controlling voting rights to control the board such that the decisions favored her more than the company itself, for instance, her affluent compensation and royalties.

ii. What changes in the makeup of the board would have improved governance?

The board of MSO was dominated by directors appointed by Martha Stewart herself which resulted in decisions that were beneficial to the interests of Stewart while harmful to the company's growth and profitability. The board of directors lacked a strategic planning committee which is very crucial for the growth of a business. In the absence of strategic planning and appropriate risk management, the company faced serious consequences due to lack of strategy when faced with challenges at later stages of the business.

iii. How might changes in corporate bylaws have improved governance?

MSO's bylaws required the formation of four committees called audit, compensation, finance and nominating and corporate governance committee. The audit committee was responsible for monitoring the principal risk exposure of the company along with audit duties. Moreover, the bylaws assigned the overseeing of succession planning to the nominating and corporate governance committee. As already mentioned, the board of directors lacked a strategic planning committee. Moreover, the role of the compensation committee should have been restricted. Although large capital and noncapital expenditures need approval from the board of directors, the bylaws should restrict the role of the committee to eradicate any chances of favors. In such a case, having a strategic plan as well as a consistent policy is helpful when deciding the major expenditures such as CEO compensation and royalties.

iv. What situations might have been improved or avoided through better risk management?

Martha Stewart Living Omnimedia faced a number of challenges both due to competition and Martha's scandal. Firstly, although the company was confident in their brand image and demand, they started facing competition from the rise of new celebrities, reality shows and the emergence of online traders. The primary brand equity of MSO was their pioneering efforts and innovation. In order to maintain that image and prevent head-on competition, the company should have focused more on innovation. Moreover, the company should have kept pace with technological advancements such as e-commerce. Secondly, better risk management could have mitigated the blow that MSO had to face due to Martha's scandal. Although Martha herself was responsible for the extent of reliance of the brand on herself, an independent board should have anticipated this risk and taken measures to separate the brand identity from that of Stewart.

v. What are the advantages and disadvantages of having one person serve as both a company's dominant brand its controlling shareholder?

In a corporation, shareholders need to remain separate from the activities of the company to avoid conflict of interest. The main objective of the company is to maximize shareholder's wealth. If a majority shareholder gets involved in a situation where his/her personal interests conflict with that of the company, he/she might act in a way that destroys the total value of the firm while benefiting that one person him/herself.

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