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Cleveland Clinic Transformation And Growth 2015 Case Solution
| Solution Id | Length | Case Author | Case Publisher |
|---|---|---|---|
| 1768 | 1129 Words (6 Pages) | Michael E. Porter, Elizabeth Olmsted Teisberg | Harvard Business School : 709473 |
A Word File
Cleveland Clinic was formed in 1921 and had established itself as a multi-specialty health care system with its origin in Cleveland, Ohio. It focused on establishing itself geographically by expanding into ten states within Ohio, along with Toronto, Canada and Abu Dhabi. Due to the clinic, continuously increasing its specialities offered, it got multiple offers of collaboration from different countries including London, which is accepted but was unsure about which services to offer that would be aligned with the London health care industry. Moreover, Cleveland also had opportunities to expand in India and China because of the large market there. But, it was unsure, if it would be able to adapt itself and whether it would be the right decision.
Following questions are answered in this case study solution
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Background and Problem Identification
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Analysis
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Analysis of Feasible Solution
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Recommendation and Implementation Plan
Case Analysis for Cleveland Clinic Transformation And Growth 2015
2. Analysis
i. PESTEL Analysis
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Economic |
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ii. Porter’s 5 Forces
Bargaining Power of Suppliers
Cleveland's suppliers are mainly the physicians and the shops that provide it with the medical equipment. By setting up its education facilities through collaboration with Ohio University, it regulated its supply of doctors. Similarly, the equipment suppliers are also forced to reduce prices because the company has established itself as a big name.
Bargaining Power of Buyers
The industry is run by low buyer power as the main focus is on the customers only, which is why it has developed a good reputation for itself. Its advanced health care units ensure to provide customers with good service and result in their better health outcomes.
Threat of New Entrants
Barriers to entry are high because of high capital requirements and increased regulations and compliance requirements (Klapper, Laeven, & Rajan, 2006). This is because of the sensitivity of the industry.
Threat of Substitutes
These include the University Hospitals which are located in different areas in North Ohio region. They have a very high patient turnover ratio and a large number of visiting physicians on board. Overall, the threat is still low as the Cleveland clinic has started expanding itself rapidly and provides premium quality service in contrast to its substitutes.
Competition
There is limited competition due to high barriers to entry. Also, there are a limited number of players providing exceptional health care system to its customers through state of art technology.
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