IT Project Governance At Worthington Health Care System Case Solution

1. Describe one main challenge to IT project governance at Worthington. 

The IT project governance at Worthington Health-Care System (WHCS) was not well-structured and followed an autocratic spaghetti structure. It was unresponsive to the customer’s needs, lacked transparency and faced improper documentation of the projects. So much so that the organization was actually unaware of the total number of projects, their inventory status, their deadlines, updates, and their relation to the organization’s strategy. Moreover, they did not even know the total number of applications being used at WHCS’s facilities. There have been multiple approaches to change the IT project governance structure, but every time they weren’t that successful due to the resistance they faced from internal management and employees.