Lehman Brothers A Rise of the Equity Research Department Case Solution

Secondly, all the conversations with the client were recorded, and copies of customer accounts were entered into the system. So, that either party could avoid any exploitation. The admin then installed more regularity and discipline within the process by creating an investment team that would meet every week but were also available even on one day’s request. 

Furthermore, the performances of analysts were assessed using a more systematic and fair approach. Performance-based bonuses were introduced, which also motivated analysts to work with determination. This allowed employees to comprehend their positions in the company and how well they did over the past period.